(903) 753-3600

Terms of Service

Please read these terms and conditions carefully before using our website or services.

Effective Date: January 1, 2024  |  Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Stone Link LLC website (the "Site"), you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website. These terms apply to all visitors, users, and others who access or use the Site.

2. Services

Stone Link LLC provides natural stone, countertops, cabinets, flooring, and professional installation services in the East Texas area. Our website serves as an informational resource for our products and services, and provides the ability to request quotes and contact our team.

  • All services described on the Site are subject to availability and may vary by location.
  • Pricing displayed on the Site, if any, is for informational purposes only and does not constitute a binding offer. Final pricing will be provided through a formal quote or estimate.
  • We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Quotes & Estimates

Quote requests submitted through our website are for informational and preliminary purposes only. Quotes and estimates provided by Stone Link LLC:

  • Are non-binding until a formal written agreement is signed by both parties.
  • Are valid for 30 days from the date of issuance unless otherwise stated.
  • May be subject to change based on site conditions, material availability, design modifications, or unforeseen circumstances discovered during the project.
  • Do not include the cost of permits, inspections, or other regulatory fees unless explicitly stated.

4. User Responsibilities

When using our website, you agree to:

  • Provide accurate and truthful information in all form submissions and communications.
  • Not use the Site for any unlawful purpose or in violation of any local, state, or federal law.
  • Not attempt to gain unauthorized access to any portion of the Site, its servers, or connected systems.
  • Not interfere with or disrupt the integrity or performance of the Site.
  • Not upload or transmit malicious code, viruses, or any other harmful technology.

5. Intellectual Property

All content on the Stone Link LLC website—including text, images, photographs, logos, graphics, icons, videos, and design elements—is the property of Stone Link LLC or its content providers and is protected by United States copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, display, or create derivative works from any content without prior written consent from Stone Link LLC.
  • The Stone Link LLC name, logo, and all related names, logos, and product names are trademarks of Stone Link LLC. Use without express written permission is prohibited.
  • Project photos and portfolio images may depict real customer installations. These images may not be used for commercial purposes without authorization.

6. Product Information & Imagery

We strive to display our products as accurately as possible. However, please be aware that:

  • Natural stone is a unique material. Color, veining, pattern, and texture will vary from piece to piece and may differ from images shown on the Site.
  • Monitor settings and display quality may affect how colors and materials appear on your screen.
  • We recommend visiting one of our showroom locations to view materials in person before making a final selection.

7. Limitation of Liability

To the fullest extent permitted by law, Stone Link LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with:

  • Your use of, or inability to use, the Site or our services.
  • Any errors, inaccuracies, or omissions in Site content.
  • Unauthorized access to or use of our servers and/or personal information stored therein.
  • Any interruption or cessation of transmission to or from our Site.

In no event shall Stone Link LLC's total liability exceed the amount paid by you, if any, for accessing the Site.

8. Warranty Disclaimer

The Site and all content, materials, and services provided through the Site are offered on an "as is" and "as available" basis without warranties of any kind, whether express or implied. Stone Link LLC disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Warranties on installed products and workmanship are outlined in our Warranty & Care Guide and in individual project contracts, and are separate from these Terms of Service.

9. Third-Party Links

Our Site may contain links to third-party websites, including our affiliated Region company sites. These links are provided for your convenience only. Stone Link LLC does not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party sites. You access such websites at your own risk.

10. Indemnification

You agree to indemnify, defend, and hold harmless Stone Link LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or your violation of these Terms of Service.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Gregg County, Texas.

12. Changes to Terms

Stone Link LLC reserves the right to modify or replace these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Stone Link LLC

2103 East Marshall Ave, Longview, Texas 75601

Phone: (903) 753-3600

Email: [email protected]