Privacy Policy
Your privacy is important to us. This policy outlines how Stone Link LLC collects, uses, and protects your information.
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
1. Information We Collect
When you visit our website, request a quote, or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide through our contact forms, quote request forms, or direct communication.
- Project Information: Details about your project type, preferred materials, budget range, timeline, and location provided when requesting a quote.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring websites. This data is collected automatically through cookies and similar technologies.
- Device Information: Browser type, operating system, IP address, and device identifiers collected automatically when you access our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to Inquiries: To follow up on contact form submissions and quote requests.
- Provide Services: To prepare estimates, schedule consultations, and deliver our stone, cabinetry, flooring, and installation services.
- Improve Our Website: To analyze usage patterns and improve the functionality and content of our website.
- Communication: To send you information related to your inquiry or project, including appointment confirmations and project updates.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing
Stone Link LLC does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Affiliated Companies: With our family of Region companies (Region Home Designs, Region Cabinet, Region Tile, etc.) when necessary to fulfill your service requests.
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.
- Legal Requirements: When disclosure is required by law, regulation, legal process, or governmental request.
4. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and restricted access to personal data.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.
- Essential Cookies: Required for the website to function properly (e.g., form submissions).
- Analytics Cookies: Help us understand website usage and improve our content and services.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
6. Third-Party Links
Our website contains links to third-party websites, including our affiliated Region company websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.
7. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from any marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Stone Link LLC
2103 East Marshall Ave, Longview, Texas 75601
Phone: (903) 753-3600
Email: [email protected]